17.10.2022 Intermittent error messages and site slowness
Major incident
School MIS
MAT MIS
2022-10-17 08:50 BST
· 20 minutes
Updates
Resolved
October 17, 2022 · 09:21 BST
We’ve now fixed the earlier issue that customers were having accessing and using Arbor. We’ll continue to monitor performance closely throughout the day and will carry out a full retrospective into today’s incident.
We’re sorry for the disruption caused to your Monday morning and would like to thank customers for their patience whilst we worked on this.
Investigating
October 17, 2022 · 09:06 BST
We’re aware that some customers are experiencing intermittent error messages and site slowness when using Arbor MIS and are investigating as a priority.
We’re very sorry for any disruption this is causing.
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