18.12.2023 Delays in receiving Communications
Minor incident School MIS2023-01-18 08:00 BST · 4 hours, 44 minutes
ResolvedJanuary 18, 2023 · 13:04 BST
Services of receiving communication in arbor are back to normal. We’d like to reassure our customers that we’re continuing to monitor this closely.
InvestigatingJanuary 18, 2023 · 11:44 BST
We’re continuing to work on decreasing the time it’s taking for communications to pull through into Arbor.
Thank you again for your continued patience.
IssueJanuary 18, 2023 · 11:15 BST
We’re aware that customers may be experiencing delays with receiving communications in Arbor.
At present, it may take up to 45 minutes for SMS or In-App messages to appear.
We’ve taken steps to reduce these delays but are continuing to monitor.
We’re very sorry for any inconvenience this is causing and thank you for your patience in advance.