Parent App Login issues
Minor incident
School MIS
2023-07-18 11:01 BST
·
2 weeks, 6 days, 22 hours, 20 minutes
Updates
Resolved
August 2, 2023 · 16:17 BST
Our engineering team has pushed out many fixes to the login logic via the app and the issue should now be resolved
Investigating
July 18, 2023 · 11:01 BST
We recognize that a small number of parents/guardians have experienced an issue when entering credentials on the Arbor app. We are currently investigating this issue, which is limited to the mobile app. Whilst we continue to triage this issue the parent portal continues to be available
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