Invoices for cashless catering API are generated with 0£ value

We’re pleased to announce that we’re in the final stages of script execution to address the data inconsistencies related to the recent invoice issue. The majority of invoices should now have the correct total amount. We apologise for the extended timeframe and appreciate your patience throughout this process.

We’re pleased to announce that the data inconsistencies related to the recent invoice issue have now been fully resolved. Our team has successfully completed the script execution process to correct the affected invoices.

Thank you again for your patience and understanding during this disruption. We apologise for any inconvenience this may have caused.

Our engineering team is currently running scripts to correct the data inconsistencies related to the recent invoice issue. This process is ongoing, and we’re monitoring it closely. We’ll provide updates as soon as we have more information to share.

We’re making steady progress on resolving the data inconsistencies related to the recent invoice issue. Our team is dedicated to addressing this as quickly as possible. Thank you for your patience while we work through this.

We have successfully deployed a fix for the invoice generation issue. All new invoices created after 4:30PM 3 Oct will not be affected. Our team is diligently working to resolve any data inconsistencies that occurred between 10 AM on October 2nd and the time the fix was applied. We will provide updates on the progress of this process as soon as possible.

We are currently experiencing an issue affecting invoice generation for cashless catering API services. This is causing invoices to be generated with a £0 value, which is in turn impacting Arbor balances.

We anticipate a full resolution in 24h. Once the issue is resolved, we will promptly refresh the system to ensure that all invoices are updated correctly.

We apologise for any inconvenience this may cause and appreciate your patience. We will continue to provide updates as the situation progresses.