Arbor Site Intermittent Unavailability and Slowness

Customers can now access their Arbor sites as normal. A full retrospective of today’s incident will be carried out.

We’re sorry for any disruption caused and would like to thank customers for their patience while we resolved this issue.

We recognise that some customers have been experiencing an issue with site unavailable messages and system slowness on their Arbor site this morning.

Our engineers have taken action to resolve this issue, customers should start to see their sites returning to normal functionality.

We’re very sorry for any disruption caused to your morning and are working on this as an urgent priority.