Arbor Site Intermittent Unavailability and Slowness

Our engineers have successfully implemented a fix for the issue this morning. All impacted customers should now be able to access their Arbor sites as normal.

We sincerely apologise for the disruption caused and would like to thank customers for their patience while we worked to resolve this incident.

We’re continuing to investigate the ongoing reports of customers encountering site unavailability and system slowness.

We’re very sorry for any disruption caused and are working on this as an urgent priority.

We recognise that some customers are experiencing an issue where they are encountering intermittent site unavailable messages on their Arbor site and system slowness.

We’re very sorry for any disruption caused to your morning and are working on this as an urgent priority.