20.07.2022 - some customers seeing error messages when using Arbor

We’ve now resolved the earlier issue some customers were experiencing and all users should now be able to access Arbor as normal.

We’re really sorry for any disruption this caused to your day and thank you for your patience whilst we fixed this issue.

We’re continuing to investigate the increased error messages that some customers are experiencing when using Arbor.

A further update will be posted here in 15 minutes.

We thank you again for your patience whilst we work on fixing this.

We’re aware that some customers may be experiencing an increase in error messages appearing throughout their Arbor site.

This is being investigated as a priority and we’re looking to restore normal service as quickly as possible.

We’re very sorry for any disruption this may be causing.