Incident & maintenance history


2021-07-06
Timeout messages on GraphQL service
2021-07-02
Some API users seeing timeout messages
2021-07-01
Errors using search functionality in Arbor
2021-06-16
Meal registers haven't automatically opened
2021-06-03
Scheduled Maintenance 03.06.2021 from 2021-06-03 21:00 BST to 2021-06-04 01:00 BST
2021-05-25
25.05.2021 Error message when logging a behavioural incident
2021-05-20
Scheduled Maintenance 20.05.2021 from 2021-05-20 22:00 BST to 2021-05-20 23:00 BST
2021-05-14
Emails not sending for some customers
2021-05-12
Scheduled Maintenance 12.05.2021 from 2021-05-12 20:00 BST to 2021-05-12 20:30 BST
2021-03-22
Error messages appearing and search bar not working
2021-03-17
Planned maintenance 17th March 2021 from 2021-03-17 21:00 BST to 2021-03-17 22:00 BST
2021-03-07
Scheduled Maintenance 07.03.2021 from 2021-03-07 21:00 BST to 2021-03-07 22:00 BST
2021-02-19
Scheduled Maintenance 19.02.2021 from 2021-02-19 21:00 BST to 2021-02-19 23:00 BST
2021-02-18
Scheduled Maintenance 18.02.2021 from 2021-02-18 21:00 BST to 2021-02-18 23:00 BST
2021-02-11
Planned maintenance from 2021-02-11 21:00 BST to 2021-02-11 23:00 BST
2021-02-01
Some tasks taking longer than normal to process
2021-02-01
Customers unable to access their Arbor site
2021-01-25
Reports of sites unavailable
2021-01-22
Scheduled maintenance: Friday 22nd January 2021 from 2021-01-22 20:30 BST to 2021-01-22 21:30 BST
2020-12-03
Some users seeing a blank page logging in
2020-11-18
Partial degradation of service
2020-11-18
Essential Maintenance Scheduled from 2020-11-18 21:00 BST to 2020-11-18 22:00 BST
← Back